Our Platform

eNable™ Use Case

STEP 1

Patient (Age 71)

Meet Laura Johnson. She’s 71 and recently had hip replacement surgery. Over the past four days post-surgery, Laura has been experiencing a significant increase in pain and a substantial reduction in overall mobility. She is considering a visit to the ER or a nearby urgent care facility.

Next Step: iPhone Chat

STEP 2

iPhone Chat

Using the Altais mobile app, Laura sends a message to her physician, Dr. Brian Miller. She informs him about the symptoms she’s been experiencing and mentions her plans to possibly seek care through the ER or local urgent care services.  

Next Step: Web Chat

STEP 3

Web Chat

After Dr. Miller receives Laura’s message, he reviews her medical history, hospital discharge notes, and other forms that appear in her patient summary. Given Laura’s symptoms, he has some concerns – but feels it’s still premature for her to go to the ER. Rather than see her in person in 2-3 days, he schedules an eVisit for later that day to discuss next steps.

Next Step: Web eVisit

STEP 4

Web eVisit

During the eVisit, Dr. Miller discusses Laura’s symptoms in more detail and concludes that it makes sense to consult with the surgeon who performed her hip surgery. He also asks Laura to join them in the discussion.  

Next Step: Surgeon eConsult

STEP 5

Surgeon eConsult

Dr. Miller sends a text message to Dr. Julian Siddig, the surgeon who performed Laura’s hip surgery, and also cc’s his medical assistant, Tracy Johnson. He requests an eVisit to discuss Laura’s post-surgery symptoms and includes Laura on the invite. The situation is discussed in detail and a care plan is implemented.

STEP 6

eNable™ eTranscript tool

At the conclusion of the eVisit, the doctor uses the Altais eNable™ e-transcription tool and dictates his notes. Once completed, the tool automatically loads the data into Laura’s EMR chart. The doctor then sends a message to the surgeon to let him know that the EMR has been updated.  

STEP 7

Patient Care Plan and Follow-Up

Thanks to the communication functionality and other integrated features of Altais eNable™, Laura’s physician was able to assess her situation in real time, address her concerns, prevent an unnecessary ER visit, and collaborate with her surgeon about an appropriate care plan. And it all happened in two days, instead of two weeks. The end result? Quality care, an improved outcome, and an enhanced healthcare experience for all involved.  

1
2
3
4
5
6
7