All Our Care, Now in One Place

Contact Us

Whether you’re a patient, healthcare provider, or partner, connecting with the right team shouldn’t be complicated. Use the options below to find the right Altais contact information and get the support you need.

For Patients 

Your care doesn’t stop when you leave the doctor’s office. Our team can assist you with scheduling, insurance questions, and finding the right provider and locations for your needs.

Appointment Support and Scheduling 

Need to book, reschedule, or cancel an appointment with one of our Altais Medical Group Clinics? Our scheduling team is here to help.

Billing, Insurance, and Medical Records  

Have questions about your bill, medical records or insurance we accept?  Our support team can walk you through your coverage and payment options.

Find Care 

Looking for a provider or practice? Use our  find care tool or contact us directly for assistance.

General Patient Support

Phone: 800-225-5637

For Providers

Altais partners with physicians and care teams to improve patient outcomes and make care delivery simpler.

Referral and Authorization Support 

Have questions about referrals or authorizations? We’ll help you get the answers you need quickly.

Join Our Network  

Interested in becoming a provider in the Altais Care Network? Reach out to learn more about our onboarding process.

Technical and Administrative Support 

Get assistance with practical support, technical needs, or other provider services.

Provider Contact Information 

Phone: 800-225-5637

For Partners 

Our work depends on collaboration with payers, employers, and other organizations.

Health Plans and Payers  

Get help with plan coordination, claims, and other payer inquiries.

Employer Partnerships  

Learn more about partnering with us to improve healthcare access for your employees.

Media and Press  

For interviews, press releases, or media inquiries, contact our communications team.

Partner Contact Information 

Additional Ways to Connect

Mailing Address 

Altais
P.O. Box 72710
Oakland, CA 94612-8910

Main Phone Number 

Fax/ Secure Messaging