Contact Patient Support

Your health journey matters—and you’re never alone. Altais Patient Support connects you with the help, answers, and resources you need to make care simple, accessible, and stress-free.

Whether you’re scheduling an appointment, accessing your health records, or navigating your care plan, our care champions are here to guide you every step of the way.

• Support when you need it: Our patient support team is ready to provide the care and resources you need, right when you need them.
• Easy access to care: Whether it’s scheduling, billing, or understanding your care plan, our care champions are just a call or click away.
• Streamlined services: We’ve made accessing care simple and efficient, so you can focus on what matters most – your health.

How We Can Help

We’re committed to making healthcare easier, more personal, and more convenient. Here’s how we support patients across every stage of care:

• Simple scheduling: Quickly book appointments online or through our patient support team.
• Virtual care teams: Connect with care from the comfort of your home.
• Mobile-friendly care planning: Manage your care plan anytime, anywhere.
• 24/7 clinician access: Get medical support whenever you need it.
• After-hours appointments: Enjoy flexible scheduling beyond standard office hours.
• Online patient portal: View medical records, schedule appointments, message your care team, and review test results.

When to Contact Patient Support

• Help with scheduling or rescheduling an appointment.
• Questions about your care plan or next steps.
• Assistance with billing or insurance.
• Support with the Altais patient portal.
• Guidance on available patient resources and services.